Council of Industry

CUSTOMER SERVICE REPRESENTATIVE

Job Locations US-NJ-Ridgefield
Posted Date 1 month ago(12/11/2021 7:33 PM)
Job ID
2021-2869
# of Openings
1
Category
Administrative / Office Personnel
Company
George H. Swatek Packaging Solutions

Overview

George H. Swatek Packaging Logo

 

  • George H. Swatek is an essential distributor of packaging products that remained open with full pay and normal hours during the pandemic shutdowns. 
  • We are a leader in the packaging business who has been in business for 66 years and has experienced steady growth.  We are committed to growing our business and as we do, we continue to invest in our infrastructure and our employees. We are seeking a customer service professional to help with that growth.
  • We are offering a compensation package that includes 401K contributions, medical insurance, and profit sharing.  We have built our business by providing better service, better quality, and more value than our competition. When others cannot get it done, customers call us.
  • A Customer Service Representative at George H. Swatek will be responsible to facilitate all information from the customers and sales representative to vendors, warehousing, shipping, and accounting.
  • Job duties include creating the specification, preparing quotations, sending quotations to customers, entering customer orders, entering purchase orders, follow up with vendors and working with both internal and external customers.   
  • Candidates must possess effective communication skills, integrity, accountability, attention to detail and a continuous improvement mindset. 

Responsibilities

  • One (1) year customer service experience required
  • Experience using computers and Microsoft Office (Word, Excel, Outlook)
  • Mathematical skills including fractions and measurements
  • Experience with resource planning software helpful
  • High school education or equivalent/College preferred

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As part of the application process for this position, include in your cover letter example(s) of customer service you have provided to customer(s) in a previous position. 

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