Interface with customers regarding technical aspects of the organization’s products. Work closely with Sales and Engineering to provide support through the creation of lighting calculation layouts and technical solutions to meet project specific requirements. Determine the best project solution to ensure customer satisfaction and adherence to organization policies. Assist Managers with custom modification process. Relay customer feedback regarding products to the appropriate individuals in Sales, Quality Control and Product Management. Support Marketing Department by creating lighting related technical documentation. Provide guidance, training and instruction to non-technical representatives. Possess a strong technical knowledge of assigned products.

• Review custom requests and assist Department Manager with technical solutions
• Communicate and clarify open questions regarding custom solutions

• Perform lighting calculations and comparisons utilizing AGi32, AutoCAD, and Photometric Toolbox
• Must communicate directly with customers to coordinate the successful completion of lighting layouts
• Create submittal drawings utilizing AutoCAD for customer’s interior and exterior projects
• Maintain overview of industry relevant lighting certification programs
• Submits products for approval in industry relevant lighting programs
• Support coordination of photometric testing with outside laboratory
• Maintain IES photometry library
• Must be proficient in creation of educational presentations
• Provide in-house lighting and/or product training for Selux employees, customers and representatives

• Assist Regional Sales Managers, Customer Service and Quotes with technical questions
• Provides technical support to customers
• Create internal project files and log all customer questions and concerns to establish patterns and training needs, escalating information to as needed
• Work directly with Marketing and Product Development team
• Compare and learn specification features and understand manufacturing methods
• Support agent training by assisting with the planning and coordinating of technical subject matter

• 2-year Degree or Bachelor’s Degree in Lighting or equivalent experience a plus
• Experience with photometry and lighting calculations
• Strong computer skills, to include: AGi32, AutoCAD, and Microsoft Suite. Revit and Adobe Creative Suite (PhotoShop, InDesign) is a plus.
• Ability to read lighting layouts, lighting manufacturing engineering drawings, and schematic
• Highly self-motivated with strong positive attitude

www.selux.com

Selux Cor­po­ra­tion has a suc­cess­ful track record of tremen­dous growth and sus­tain­abil­ity as a world-wide man­u­fac­turer of archi­tec­turally designed lumi­naires, nes­tled right here in the Hudson Valley. We offer a great vari­ety of inter­est­ing work, allow­ing our employ­ees expo­sure to both the inte­rior and exte­rior archi­tec­tural light­ing market, in addi­tion to many Euro­pean affil­i­ates.

Selux recruits and retains tal­ented employ­ees who are inter­ested in making a long-term com­mit­ment to an orga­ni­za­tion that con­tin­u­ally invests in the latest man­u­fac­tur­ing tech­niques and new tech­nolo­gies, as well as its employ­ees.