The Council of Industry

  • Customer Service Representative

    Job Locations US-NY-Poughkeepsie, NY 12601
    Posted Date 1 month ago(4/15/2019 11:57 AM)
    Job ID
    2019-1349
    # of Openings
    1
    Category
    Sales and Sales Related
    Company
    Schatz Bearing
  • Overview

    Schatz LOGO

     

     

    Have you thought about working with an industry leader? If you seek to work in a growing and challenging environment and possess the motivation to further develop yourself and the business, this may be the opportunity for you.

    Schatz Bearing Corporation manufactures specialty ball bearings used by various industries with high standards for quality and performance, including Aerospace, Machine Tool, Automation and Robotics, and Medical Equipment. We are seeking a full-time customer service representative who can provide responsiveness and professionalism to our customers.

     

    This is an excellent position for experienced individuals who are eager to grow with our company. 

     

     

    After successful completion of 90 day introduction period, benefits include 10 paid holidays, paid sick days, medical, dental, life insurance, employer 401K match, paid vacation time, and more.

    Responsibilities

    • Responsible for receiving and responding to customer requests for pricing, delivery, and order status information.
    • Work closely with Sales & Marketing, Manufacturing, and Engineering to provide timely responses and a high level of service to our customers.
    • Proactively manage key customer contracts, orders, and RFQ’s (request for quotes) to insure the highest level of service.
    • Process and maintain order and production information within our Vantage ERP system.

     

     

    Qualifications

    • High School Diploma or equivalent
    • 5+ years work experience in Customer Service
    • Experience in bearing industry or similar manufacturing environment

    • Experience working with ERP systems or manufacturing scheduling systems
    • Focus on customer satisfaction and a sense of urgency
    • Computer literate, proficient in Microsoft Office applications (Word, Excel, Access)
    • Good Interpersonal skills/Strong Communication skills
    • Ability to work in team environment and build rapport with external and internal customers

     

     

    Company Website

    Company Profile

    Schatz Bearing Corporation does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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